Our Transformation

Relationship based. Strengths orientated. Outcome focused.

We’ve ambitious department plans that are transforming the way we deliver our services. We’re building a sustainable system for children in Norfolk. Our approach places practitioners and relationship-based practice at the heart of what we do. Providing the right level of skilled response to different levels of family needs.

Through Vital Signs we work as one system across a partnership and with whole family networks. A whole system and whole family practice approach that is relationship based; strengths orientated; and outcome focused.

  • Relationship based – In Norfolk you’ll have the time to focus on doing direct work with families and being the intervention, rather than referring onto other services
  • Strengths orientated – In Norfolk you’ll recognise the strengths that exist in families and their networks and build on these and the resilience they create
  • Outcome focused – In Norfolk you’ll focus on the outcomes and overcoming barriers to achieve the best possible outcomes for children and their families

Our approach will mean our children are prepared and able to learn, they can build positive and long-lasting relationship and receive family-based care.

We’re achieved lots already.

  • We have successfully implemented our front door approach with our new Children’s Advice and Duty Service. We’ve already seen the impact with reduced contacts, referrals, assessments and a big reduction in the amount of assessments which do not lead to ongoing work. We’ve had some fantastic feedback from Professor Thorpe’s team that the Norfolk implementation of the model has been the most successful they have ever seen
  • We’ve successfully trialled combining assessment activity with family intervention activity which has enabled us to manage cases better, reduced hand-offs between social workers and given those in assessment the opportunity to get involved in direct work and vice versa
  • We’ve launched a new Family Therapeutic Service offering intensive support for families with complex needs
  • We’ve developed a new approach to the recruitment of our own “in house” foster carers through a “value based” approach and already seeing a significant rise in enquires
  • We’ve secured an investment to improve our educational provision for children and young people with Special Educational Needs (SEN)

And we’ve more ambitious plans with a new operating model, introduction of a greater skill mix for social workers and increasing operational support.

This is the time to join us and be part of innovation.